ProStores 9.2 FAQ

Security Enhancements - Visa Payment Application Best Practices (PABP) updates

Why do secondary users see messages about expired passwords?

ProStores modified secondary user account requirements to become compliant to the Visa Payment Application Best Practices (PABP) V1.4. Secondary users (users added through Store Administration > Store Settings > Users) now need to change their password every ninety (90) days.

What are the password requirements for secondary users?

Secondary users now have the following requirements for their passwords:

• Seven character minimum length
• Alphabetic and numeric characters required in password
• Password must change every 90 days
• Four previous passwords cannot be reused
• Account locked after six invalid login attempts for 30 minutes or until reset by main user

How do you change or reset a password for a secondary user?

Primary users (original ProStores user profile) can add and edit secondary user profiles. Navigate to Store Administration > Store Settings > Users to update secondary user profiles and passwords.

Why do I need to keep logging in to access store administration?

ProStores modified secondary user account requirements to become compliant to the Visa Payment Application Best Practices (PABP) V1.4. Secondary users (users added through Store Administration > Store Settings > Users) need to login after 15 minutes of inactivity.

How does a merchant configure their store to be PCI compliant?

The responsibility for PCI compliance does not stop with ProStores, or with the payment processing system you chose to use. PCI compliance is the responsibility of anyone and everyone who is collecting, transmitting and/or storing credit card information. Merchants are responsible for conducting and managing their business in a PCI compliant manner. The ProStores PABP Implementation Guide for Store Administration is available to assist merchants. This document details the various settings, controls and steps a merchant should take to ensure PCI compliance.

Download the ProStores PABP Implementation Guide for Store Administration at: http://www.prostores.com/learningcenter/ProStoresPABPGuide.pdf

Source: ProStores Learning Center | Quick Tips | ProStores 9.2 FAQ