neoverve | ProStores. e-commerce. blog. http://www.neoverve.com/ ProStores | design. customization. hosting. en Copyright 2010 Mon, 19 Oct 2009 12:43:00 -0800 http://www.sixapart.com/movabletype/ http://www.rssboard.org/rss-specification Neoverve Inteviewed on the ProStores Ecommerce Currents Podcast Ben & Eric had fun during a recent interview with the Ecommerce Currents Podcast over at ProStores. Have a listen here: The Official ProStores Blog: Listen to Insider Tips From Successful eCommerce Entrepreneurs on Our New Podcast

]]> http://www.neoverve.com/ecommerce-tidbits/2009/10/#000105 http://www.neoverve.com/ecommerce-tidbits/2009/10/#000105 eCommerce Tidbits ecommerce-currents podcast prostores Mon, 19 Oct 2009 12:43:00 -0800 Gifts from Crazy Dog T-shirts Crazy Dog T-shirts sent over some free stuff. Thanks CDT! free-tshirts.jpg]]> http://www.neoverve.com/testimonials/2009/09/#000104 http://www.neoverve.com/testimonials/2009/09/#000104 Testimonials testimonials Tue, 22 Sep 2009 15:57:55 -0800 StorePorter

It's no exaggeration to say that, without you, we could not have done any of what we've accomplished so far. You've been patient, supportive, helpful, and, above all, great at what you do. Thanks to all of you at Neoverve!

— Dan Lauer, StorePorter

]]> http://www.neoverve.com/testimonials/2009/09/#000103 http://www.neoverve.com/testimonials/2009/09/#000103 Testimonials prostores testimonials Thu, 17 Sep 2009 09:57:48 -0800 WomenOnGuard.com

We appreciate all of the hard work, time and effort that was put forth transferring our website and store to your hosting a year ago. You have provided excellent customer service and professionalism. We are very pleased that we decided to go with your company and will continue to recommend your services.

— Susan Eaton, WomenOnGuard.com

]]> http://www.neoverve.com/testimonials/2009/09/#000101 http://www.neoverve.com/testimonials/2009/09/#000101 Testimonials prostores testimonials Thu, 17 Sep 2009 09:42:16 -0800 Make Me Haute

...thanks for a job more than well done and thank you for your prompt communication! Kudos!

— Lisa Cooley, Make Me Haute

]]> http://www.neoverve.com/testimonials/2009/09/#000102 http://www.neoverve.com/testimonials/2009/09/#000102 Testimonials prostores testimonials Thu, 10 Sep 2009 16:41:27 -0800 LinMar Treasures

Thank you for your efforts! We would not have the professional site we do without you and the rest of the Neoverve team.

— Linda Travers, LinMar Treasures

]]> http://www.neoverve.com/testimonials/2009/07/#000100 http://www.neoverve.com/testimonials/2009/07/#000100 Testimonials prostores testimonials Thu, 23 Jul 2009 09:52:57 -0800 Web Payments Pro Error Codes in ProStores If you're using Web Payments Pro for credit card processing in your ProStores store, you or your customers may be served an error code here and there when there's a problem. Unfortunately, there's no friendly error message text to go with it - until there is (*looking at you ProStores peeps), this list of error codes will help:

API Error Codes - PayPal

Good luck, and happy error hunting.

]]> http://www.neoverve.com/prostores-tips-tricks/2009/05/#000099 http://www.neoverve.com/prostores-tips-tricks/2009/05/#000099 creditcards error gateway payments tips Fri, 15 May 2009 10:49:19 -0800 Get it Now Electronics

You guys rock. What would I do without you guys? Remind me to send you all a Fruit Cake for XMAS! :) Thanks Kurt, Ben, Jeremy and the rest of the Neoverve Team!

— Dwayne White, Get it Now Electronics

]]> http://www.neoverve.com/testimonials/2009/04/#000098 http://www.neoverve.com/testimonials/2009/04/#000098 Testimonials prostores testimonials Tue, 14 Apr 2009 12:59:59 -0800 ProStores 9.2 new admin password rules Listed below are the new rules for passwords and authentication for store administrators in ProStores version 9.2.0 and higher.

  • Contain both alphabetic and numeric characters
  • Contain at least seven characters
  • Change every ninety (90) days
  • Cannot reuse the last four passwords
  • The account will be locked after six invalid password attempts for a period of 30 minutes or until reset by an administrator
  • Sessions will time out after being idle for 15 minutes*

If these new rules frustrate you as a store administrator, just remember... it's more secure.

*Idle is when you are logged into your store admin and are not clicking about using stuff. One very important distinction is that once you enter the product update area (editing product data like descriptions and such) your clicks are not recognized by the idle monitor. So, if you spend longer than 15 minutes editing a product and click on submit, it's gone. [ouch - that's a bag O'hurt]

]]> http://www.neoverve.com/prostores-software/2009/04/#000097 http://www.neoverve.com/prostores-software/2009/04/#000097 ProStores Software Release Notes administration authentication security Tue, 14 Apr 2009 12:45:03 -0800 Crazy Dog T-shirts

Wow! I am glad I went with you guys! Finally someone with answers. Wish I found you guys sooner.

— Bill Kingston, Crazy Dog T-shirts

]]> http://www.neoverve.com/testimonials/2009/03/#000095 http://www.neoverve.com/testimonials/2009/03/#000095 Testimonials testimonials Wed, 04 Mar 2009 11:42:45 -0800 ProStores 9.2 FAQ Security Enhancements - Visa Payment Application Best Practices (PABP) updates

Why do secondary users see messages about expired passwords?

ProStores modified secondary user account requirements to become compliant to the Visa Payment Application Best Practices (PABP) V1.4. Secondary users (users added through Store Administration > Store Settings > Users) now need to change their password every ninety (90) days.

What are the password requirements for secondary users?

Secondary users now have the following requirements for their passwords:

  • Seven character minimum length
  • Alphabetic and numeric characters required in password
  • Password must change every 90 days
  • Four previous passwords cannot be reused
  • Account locked after six invalid login attempts for 30 minutes or until reset by main user

How do you change or reset a password for a secondary user?

Primary users (original ProStores user profile) can add and edit secondary user profiles. Navigate to Store Administration > Store Settings > Users to update secondary user profiles and passwords.

Why do I need to keep logging in to access store administration?

ProStores modified secondary user account requirements to become compliant to the Visa Payment Application Best Practices (PABP) V1.4. Secondary users (users added through Store Administration > Store Settings > Users) need to login after 15 minutes of inactivity.

How does a merchant configure their store to be PCI compliant?

The responsibility for PCI compliance does not stop with ProStores, or with the payment processing system you chose to use. PCI compliance is the responsibility of anyone and everyone who is collecting, transmitting and/or storing credit card information. Merchants are responsible for conducting and managing their business in a PCI compliant manner. The ProStores PABP Implementation Guide for Store Administration is available to assist merchants. This document details the various settings, controls and steps a merchant should take to ensure PCI compliance.

Download the ProStores PABP Implementation Guide for Store Administration at: http://www.prostores.com/learningcenter/ProStoresPABPGuide.pdf

Source: ProStores Learning Center | Quick Tips | ProStores 9.2 FAQ

]]> http://www.neoverve.com/prostores-software/2009/01/#000090 http://www.neoverve.com/prostores-software/2009/01/#000090 ProStores Software Release Notes prostores release notes Mon, 26 Jan 2009 15:04:19 -0800 Wild Divine

As is customary, I'm impressed with the work, effort, and results of your team getting Wild Divine migrated over to ProStores. Very nicely done.

— Kyle Widner, Wild Divine

]]> http://www.neoverve.com/testimonials/2008/11/#000089 http://www.neoverve.com/testimonials/2008/11/#000089 Testimonials testimonials Mon, 10 Nov 2008 09:20:20 -0800 Great Russian Gifts

...you did such an excellent job on our site — you are a big part of our success! Thank you.

— David Hinderliter, Owner, Great Russian Gifts

]]> http://www.neoverve.com/testimonials/2008/09/#000087 http://www.neoverve.com/testimonials/2008/09/#000087 Testimonials testimonials Wed, 24 Sep 2008 17:00:07 -0800 Collegiate Living

I wanted to pass along my sincere "thank you" for the recent SEO and consulting work you and your team has done for my website.

— Chris Surovick, Owner, Collegiate Living

]]> http://www.neoverve.com/testimonials/2008/07/#000086 http://www.neoverve.com/testimonials/2008/07/#000086 Testimonials testimonials Mon, 28 Jul 2008 11:05:26 -0800 ProStores v9.1 Sneak Peek One-Page Checkout

One-Page checkout will give merchants a better way to guide their buyers through the checkout process. This new checkout will be streamlined compared to the existing ‘Multi-Page Checkout’ which has many pages in the checkout flow. In One-Page checkout, a buyer will remain on a single page with each step being completed on the left of the screen and then captured on the right of the screen in their invoice. As they move through the checkout process their invoice will be completed with each step. This feature will be an option for all store tiers.

ProStores To-Go

The ProStores To-Go widget is designed to help merchants distribute their storefront to as many different places on the web to drive traffic/sales to their web stores. This widget can be placed on a merchant's blog or website. Buyers can fill their shopping carts in the widget itself and then checkout will be redirected to the merchant's ProStores web store cart page.

Merchants will be able to access the widget builder from Store Administration > Marketing > ProStores To Go!

Source: ProStores Learning Center

]]> http://www.neoverve.com/prostores-software/2008/06/#000082 http://www.neoverve.com/prostores-software/2008/06/#000082 ProStores Software Release Notes prostores Thu, 26 Jun 2008 09:28:27 -0800